John A. O’Brien

NY Metro Area · 201-400-5725 · johnaobrien27@gmail.com

linkedin.com/in/johnaobrien · johnaobrienta.com

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Professional Summary

Strategic Talent Acquisition Leader with expertise transforming recruiting into agile, insight‑driven engines that power enterprise growth. Former Head of TA – North America at Conduent (~50,000 employees). Skilled in AI/automation, ATS transformations, workforce planning, and equitable hiring.

Core Competencies

TA Strategy & Execution; Workforce Planning & Market Intelligence
DEI Strategy; Structured Interviewing; Candidate Experience & Employer Branding
ATS: Oracle Recruiting Cloud, iCIMS, Taleo; AI: Phenom, SeekOut, RoleMapper, DRAUP, SkillSurvey
Analytics & Collaboration: Excel, PowerPoint, SharePoint, Teams, Zoom

Impact Highlights

750+ hires in 2022; 598 in 2023; 392 in 2024
~29% faster time‑to‑hire; ~12% faster time‑to‑fill via AI & analytics
~$60K per requisition saved by reducing agency dependency
Directed a 20‑member TA team across 4 countries

Professional Experience

Conduent Incorporated (NASDAQ: CNDT)

Global BPO & digital transformation firm (~50,000 employees) serving Fortune 100 and government clients.

Head of Talent Acquisition – North America · Apr 2023 – Mar 2025

Led regional TA strategy/delivery; managed 20‑member team across U.S., Canada, Mexico, Guatemala.
Implemented Oracle Recruiting Cloud; standardized processes, dashboards, and compliance.
Embedded AI/automation (Phenom, SeekOut) and DEI‑aligned interviewing.
Built internal pipelines (healthcare/public sector) replacing agencies; improved equity & cost.

Sr. Manager, TA – North American Commercial Solutions · Apr 2022 – Mar 2023

Owned delivery across finance, telecom, retail, healthcare.
Expanded AI sourcing adoption; introduced structured interviewing.
Built learning paths to accelerate platform adoption.

Sr. Manager / Recruiter – Conduent Corporate · Apr 2007 – Apr 2022

Led shared services & leadership hiring; managed ATS transitions (iCIMS, Taleo).
Deployed labor‑market tools (DRAUP, SkillSurvey) to inform strategy.

Earlier Career

Contract Recruiter – Imperial Tobacco / OSG Billing: Reduced agency fees by 50% via internal sourcing.
HR Generalist – Allied Beverage Group: Streamlined onboarding (‑35% time).
HR Manager – Jacobsen Landscape Design: Scaled workforce 50→110; managed H‑2B visas.
Recruiter – Berman Larson Kane; Interim Personnel; Divisional Manager – ExCorp Inc.

Education

B.S., Business Administration — Indiana University of Pennsylvania